If the meter is not connected, do not select the meter in the settings. There are some checks you can perform to try to identify potential issues with the meter's operation. After referring to this table, if you cannot resolve the problem. Use straight cable to a switch, cross over for a direct meter-to-computer connection Can you Ping the meter? What are the results? IP Address conflicts? (Meter does not support DHCP) Too many users? Try: telnet <meter IP> Check diagnostics viewer from Management Console to see total errors and what. The most common failure of metering systems is a loss of communications between the meter and the logging software running on a central server or computer. Check the Meter Locally Power. Meter Communication fault: No communication established between the ARM and the meter. This Install Manual describes a line of Multiple Meter Units (MMU) used in monitoring electrical usage in commercial, industrial, or institutional facilities.
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